How it works

One workflow, from enquiry to close.

POM follows the natural shape of a trip. Each step builds on the last, on the same file, so information is entered once and flows everywhere it's needed.

Step 1 · Open a file

Start a Program Travel File.

Create a PTF for the client and set the travel dates. POM assigns the next file number, scaffolds the days of the trip, and drops in your reusable trip lines automatically, so you're never starting from a blank page.

Automatic PTF numbering and status tracking
Lead client and guest counts set up front
Trip lines and "What's Included" seeded from your settings

Creating a new Program Travel File in POM

Step 2 · Build the trip

Compose the days, drag to arrange.

Add vendors, rooms, and activities to each day with a drag-and-drop planner. Pull from your directory so details, contacts, and photos come along automatically.

Day-by-day drag-and-drop builder
Rooms and room-level guest assignment
Vendors and bookable items pulled from your directory

Day-by-day drag-and-drop trip builder in POM

Step 3 · Price it

Margin, calculated as you go.

As lines go on the file, POM applies your commission rules, sales tax, and card fees, and gives you a visual of your margin as the trip takes shape. Split commissions across coordinators and handle foreign-exchange contracts where needed.

Automatic commissions, sales tax, and card fees
A live view of your profit as you build
Coordinator commission splits with partial payments
Foreign-exchange forward contracts for international payments

Live cost summary with commissions and margin in POM

Step 4 · Send the itinerary

Deliver a client-ready document.

One click turns the working file into a branded itinerary: photos, day-by-day detail, recommendations, and terms. Share it online or print it. No rebuilding in a separate document.

Branded layouts, with co-branding for partner trips
Recommendations, terms & conditions, and end notes
Print-ready and shareable electronic versions

Branded client-ready itinerary generated by POM

Step 5 · Manage & close

Follow through to a clean finish.

Automated reminders create the follow-ups the trip needs. Track client and vendor payments against the file, keep the team aligned with tasks and bulletins, and reconcile with confidence when the trip is done.

Automated reminder rules and activity calendars
Client and vendor payment tracking per file
Tasks, tags, and team bulletins
Reporting and a dashboard of what needs attention

Tasks, reminders, and payment tracking in POM

Ready to see the whole flow live?

We'll run through a trip end to end so you can picture it on your own programs.